All orders are processed within 1–2 business days after payment confirmation. During periods of high order volume, processing may take slightly longer. We will do our best to notify you of any significant delays.
Please note that processing time refers to the time required to prepare and dispatch your order. It does not include transit time.
Once your order has been dispatched, transit typically takes between 7–14 working days depending on your destination. This is an estimate only and may vary based on factors outside of our control, including:
The buyer is solely responsible for providing a complete and accurate delivery address at the time of purchase. Valentina Rose cannot be held responsible for orders delayed or undelivered due to an incorrect or incomplete address.
Estimated delivery dates are provided for reference only and are not contractually guaranteed. Delays caused by carriers, customs, weather, or other factors beyond our control do not constitute grounds for return, refund, or cancellation.